![]() ![]() You may also contact your IT support to ensure a network firewall isn’t blocking the mail server.Īlso, log in to your email account using a web browser to ensure your account is active and the server is available. ![]() Then check the internet connection and firewall settings. ![]() To troubleshoot the issue, try reconnecting the network cable or WLAN. Similarly, if the mailbox server is down, it can prevent Outlook from synchronizing the mail items. An unreliable and poor network connection or firewall settings can obstruct Outlook from synchronizing the mail items stored in the IMAP OST file to the mailbox server. Synchronization requires an active network connection with the mailbox server. Methods to Resolve IMAP Sync Issue in Outlook 2019, 2016, or 2013īelow we have discussed some methods to troubleshoot and fix Outlook 2019, 2016, or 2013 Sync Issues. Check your system for these security updates and uninstall them. NOTE: Security Updates KB2837618 or KB2837643 cause problems, such as synchronization issues in the Outlook IMAP account. Thus, fixing the IMAP Sync Issues is critical.
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